Question 1

What makes Ajar Technology different from other system integrators?

Accepted Answer

Unlike providers who focus only on Audio Visual, Security, or IT, Ajar brings these together into one converged environment. Our “One Environment, One Solution, One Team” approach ensures that AV, IP Security, and Control Room technologies work seamlessly, reducing complexity, increasing resilience, and delivering long-term value.

Question 2

Do you only work with specific technology vendors?

Accepted Answer

Clients often worry about being locked into one supplier or platform. We are vendor-agnostic, meaning we independently assess the market and recommend solutions based on your operational goals, compliance requirements, and budget. Our partnerships with leading manufacturers give us capability and insight, but our recommendations are always shaped by your requirements.
We hold high levels of certification with our key technology vendors ensuring trusted and accredited deployment of your solutions.

Question 3

What types of organisations and challenges do you work with?

Accepted Answer

We support organisations that operate in high-trust or complex environments—where security, compliance, and operational reliability are critical. Typical challenges include managing multi-site estates, modernising control rooms, integrating legacy AV and security systems, or enabling hybrid and collaborative workspaces. While much of our experience is in transport, government, emergency services, and housing associations, we also deliver solutions for healthcare, education, corporate, and critical infrastructure clients.

Question 4

Can you manage large, complex projects across multiple sites?

Accepted Answer

We have extensive experience delivering multi-site programmes for transport networks, emergency services, government estates, corporates, and housing associations. Our delivery model combines in-house technical and engineering expertise, certified project managers, and trusted subcontractors to ensure quality and consistency at scale.

Question 5

How do you ensure compliance with public sector and security standards?

Accepted Answer

Many clients operate under strict regulatory or audit requirements. We design and deliver secure-by-design solutions aligned to ISO 9001 (Quality Management), ISO 27001 (Information Security), NSI Gold, and Cyber Essentials Plus, with all staff vetted to BS7858 and additional vetting for high security clients. This ensures that your project meets both security and compliance obligations from day one.

Question 6

Do you provide ongoing support once a project is complete?

Accepted Answer

We offer tailored support packages from standard business hours to 24/7 x 365 coverage. Our service desk is trained across AV, IP Security, and Control Room technologies, enabling us to provide planned maintenance, rapid incident response, and lifecycle support to keep your systems resilient and effective.

Question 7

What size of project do you typically deliver

Accepted Answer

Our projects range from small meeting room fit-outs to multi-million-pound control room and estate-wide security deployments. We scale resources according to project scope, always maintaining the same standard of governance and quality.

Question 8

How do you help organisations manage costs and protect value?

Accepted Answer

We prevent hidden costs by carrying out detailed scope analysis and intrusive site surveys before work begins. Our Project Management Office (PMO) stays closely involved throughout delivery, ensuring budgets are tracked, risks are managed, and the project stays on course. This disciplined approach ensures predictable delivery and long-term value.

Question 9

How do you approach innovation and emerging technologies?

Accepted Answer

We take a strategic approach, combining continuous market awareness, strong technology partner relationships, and hands-on training. Our teams test and certify new technologies so that when we recommend an innovation, it’s proven, secure, and delivered with the right competencies in place.

Question 10

How do you contribute to social value in projects?

Accepted Answer

We create social value by providing apprenticeships, supporting local schools and colleges, and recruiting talent from the communities around our offices and long-term clients. We also design energy-efficient solutions and minimise travel through regional resourcing. This ensures our projects contribute not only to skills and employment but also to environmental and community goals.